CRM Course (Customer Relationship Management)
Do you have trouble keeping track of client interactions and building solid connections? If so, look no further! Ou...
Total Time
3h40m
Students Enrolled
546
Course Overview
Key details and a complete description of the course.
Description
Full details- Module 01: Introduction to Customer Relationship Management (CRM)
- Module 01 Final Quiz Exam – Introduction to Customer Relationship Management (CRM)
- Module 02: CRM Fundamentals
- Module 02 Final Quiz Exam – CRM Fundamentals
- Module 03: CRM Strategies
- Module 03 Final Quiz Exam – CRM Strategies
- Module 04: Data Analysis in CRM
- Module 04 Final Quiz Exam – Data Analysis in CRM
- Module 05: CRM Databases
- Module 05 Final Quiz Exam – CRM Databases
- Module 06: Deepening Customer Relationship
- Module 06 Final Quiz Exam – Deepening Customer Relationship
- Module 07: Handling Customer Complaints
- Module 07 Final Quiz Exam – Handling Customer Complaints
- Module 08: Future of CRM
- Module 08 Final Quiz Exam – Future of CRM
Still Got Questions?
Knowledge Dock is an online learning platform. It helps learners build practical skills through clear courses and easy study materials.
After completing your course, you can use your new skills to apply for jobs, freelance work, or better career roles.
No, age does not matter. Anyone can join online learning with interest, time, and internet access.
Yes, invoice payment is available for companies, teams, and group bookings. Please contact support for help.
Learners will receive their certificate just after finishing the course and meeting the course requirements.
You will receive your login details by email after your order is confirmed. Please check your inbox and spam folder.
What Our Client Say?
The course content did not feel rushed. Each module explained the topic in small parts so I could understand one section before moving to the next. That made studying feel much easier.
Emily Carter
The module quizzes helped me check my progress after each lesson. I liked that they showed me what I remembered and what I needed to read again before continuing the course.
Sarah Jenkins
The course broke down each module into clear learning points. I liked that the examples matched the lesson topic, so I could understand the subject better instead of just reading long notes.